At Nova88 In, your privacy is more than a legal obligation – it is a moral responsibility we take seriously. This policy transparently explains how we collect, use, store, and protect your personal information as a player on our platform.
The foundational principles that shape our approach to privacy for Malaysian users
Nova88 In collects only the data genuinely required to provide its services. We do not collect excessive or irrelevant information. Every piece of data collected has a clear and legitimate purpose, in line with the data minimisation principles of PDPA 2010.
Your personal information — from your username to transaction records via Touch 'n Go, DuitNow, or FPX — will not be disclosed to any third party without your consent, except as required by applicable Malaysian law.
All data stored by Nova88 In is protected with AES-256 encryption and the latest SSL/TLS protocols. Our servers are housed in ISO 27001-certified data centres that meet international security standards, with restricted physical access.
You have full control over your personal data at Nova88 In. You may access, update, amend, or request deletion of your data at any time through your account settings or by contacting our data protection team directly.
Nova88 In retains personal data only for as long as necessary for the stated purpose or as required by law. Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
All of Nova88 In's data management practices are designed and audited to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Our Data Protection Officer ensures ongoing compliance and handles all privacy-related enquiries.
This Privacy Policy is published by Nova88 In ("we", "our platform") and applies to all users who register for, access, or use the services provided through the Nova88 In website and mobile app. This document sets out in detail our personal data management practices and your rights as a user.
By registering an account or continuing to use Nova88 In's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
This policy covers all aspects of data collection and processing related to:
Legal Basis: Nova88 In fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data processing we carry out has a valid legal basis — whether grounded in your consent, contractual necessity, a legal obligation, or our legitimate interests.
Nova88 In collects various categories of personal data when you use our platform. This is done either directly from you or automatically as you use our services. The table below summarises the data categories and the purposes for which they are collected:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, identity card number, date of birth | Identity verification, AML compliance |
| Relationship | Email address, phone number, residential address | Communications, notification delivery |
| Finance | MYR deposit/withdrawal records, payment methods | Transaction processing, financial reporting |
| Gaming | Game history, bets, winnings | Gaming services, responsible gaming |
| Technical | IP address, device type, web browser, access logs | Security, fraud detection, analytics |
| Interactions | Customer support logs, feedback, and complaints | Service improvement and issue resolution |
Nova88 In no store your full credit card number, PIN, or banking password. All payment transactions are processed directly through licensed and regulated payment providers.
The personal data we collect is used solely for the purposes stated and will not be used for any other purpose without your consent. Below is a detailed breakdown of each data use purpose at Nova88 In:
Nova88 In does not sell, rent, or transfer your personal data to third parties for their marketing purposes. We only share data in limited circumstances and for legitimate purposes, as outlined below:
Every third party we work with is bound by a strict data processing agreement and is required to meet security standards equal to or higher than those of Nova88 In itself.
Nova88 In continually invests in security infrastructure to keep your personal data protected at all times. We employ a multi-layered security approach encompassing physical, technical, and organisational safeguards.
Key technical measures we have in place:
As a Nova88 In user residing in Malaysia, you have specific rights under the Personal Data Protection Act 2010. Nova88 In is committed to respecting and facilitating the exercise of these rights:
You have the right to obtain a copy of all personal data we hold about you. Requests can be made through your account settings or by emailing our privacy team.
If your data is inaccurate or out of date, you have the right to request a correction. You can update most information directly in your Nova88 In account profile settings.
You may request deletion of your personal data under certain circumstances. Some data may need to be retained for periods prescribed by Malaysian law.
You may object to the processing of your data for specific purposes, including marketing communications. You can unsubscribe from promotional mailing lists directly within your account.
You have the right to receive your data in a machine-readable format for transfer to another service provider, where technically feasible.
Under certain circumstances, you may request that we temporarily restrict the processing of your data — for example, while you are contesting the accuracy of that data.
To exercise any of the rights above, please contact the Nova88 In Data Protection Officer at privacy@nova88in.app. We will respond to your request within 30 working days from the date of receipt.
Nova88 In uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie preferences at any time through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the Nova88 In platform.
In certain circumstances, your personal data may be transferred to or processed outside Malaysia — for example, when we engage international technology service providers or global game suppliers that deliver content on the Nova88 In platform.
When cross-border data transfers occur, Nova88 In ensures that:
Global game providers based outside Malaysia that partner with Nova88 In undergo rigorous privacy compliance reviews before being integrated into our platform.
Nova88 In strictly prohibits individuals under 18 years of age from using our platform or services. This platform is exclusively for adult users.
We do not knowingly collect or process personal data from individuals under the age of 18. All registrants are required to confirm they are 18 or older during the registration process. Nova88 In reserves the right to request proof of age at any time and to terminate any account suspected of belonging to an underage individual without prior notice.
If you become aware that a child under the age of 18 has registered or is using an account on Nova88 In, please notify us immediately via our privacy email so that appropriate action can be taken without delay.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Nova88 In handles your personal data, our team is here to help. You can reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For official requests relating to data subject rights (access, correction, deletion), our response time is 30 working days from the date of receipt of the complete request.
If you are unsatisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner under the PDPA 2010.
Nova88 In puts the privacy and security of your data first. Create a free account and enjoy the best online casino experience in Malaysia, with the confidence that your data is in safe hands.
18 years and above only. Play responsibly. Responsible Gaming